Implementation of the Forward BSS / OSS solutions
in the MVNO «Tinkoff Mobile»

Project details


"Tinkoff mobile"


Implementation of BSS/OSS

Date of completion

December 14, 2017

At the end of 2017, Tinkoff Bank announced the launch of its own MVNO-operator Tinkoff Mobile. The launch of a virtual operator with its own IT-infrastructure was complete in a short period of only 6 months. Forward Telecom performed the implementation of BSS / OSS products and building the necessary IT infrastructure for the successful launch of the new operator.

The launch of the virtual mobile operator Tinkoff Mobile has become an ambitious task for Forward Telecom. First, tight deadlines. Secondly, Tinkoff Bank seeks to create offer-leaders in its niches, and this entails stringent performance criteria, requirements for flexibility and professionalism of performers. Thirdly, the level of quality of the services provided had to meet the standards set by the head business - the bank. Also within the framework of this project, tasks included the integration of Forward BSS into the bank's IT infrastructure, integration was assumed with a number of systems actively used in the daily operations of the bank.

The working process

Project task

To build from scratch the MVNO infrastructure
«Tinkoff Mobile» has set a long-term goal to create a commercially successful MVNO operator. A billing vendor was needed, able to quickly respond to changes in market requirements and promptly make changes to the functionality of their products, accompany the system to high standards and are ready to implement the project in an ambitious time frame.

Project plan

Everything should work in 6 months!

Negotiations between Tinkoff Bank and Forward Telecom began in June 2017. Already in the middle of August, the first test calls with voice and data billing were carried out based on the Forward billing infrastructure. Until December, business processes were set up and integrated with Tinkoff Bank's IT systems - linked to the back end of the bank and the front end of the cellular operator. In December 2017, MVNO Tinkoff Mobile entered the market of virtual mobile operators in Russia. Globally, the project can be represented as the following plan:

  • Forward BSS / OSS installation
  • Integration with Tele2 infrastructure
  • Setting up MVNO business processes
  • Integration with bank infrastructure
  • Acceptance tests


It was an interesting experience for us, - says Sergey Saprykin, CEO of Forward Telecom. - We used almost the entire line of Forward products, the project team consisted of employees from several companies. The bank made high demands on the flexibility of the solutions, the resiliency of services and the speed of integration with the existing infrastructure. We proved that we are ready for such projects!

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