If, as part of the implementation of the software package or its individual components, you plan to create and prepare your full-fledged IT department, then this is one approach. But, as the current life experience shows, they gradually leave this model and try to focus maximum attention on the provision of the main product, without dispersing forces and means. This is facilitated by the ever-growing competition, since now it is not enough to be able to do something, it is necessary to do it much better than others do.
While it is definitely not a place of primary investments for the company the IT department, it is much more important for a company to focus on creating value for its customers, and to manage IT processes at the mercy of those who constantly and purposefully do it.
The practice of outsourcing IT resources to our customers is Managed Services. As part of it, we offer the client to ensure that all critical business processes for servicing its subscribers are performed by our specialists in accordance with the agreed SLA.
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